PokerDom Casino: блакіроўка рахунку і спісанне сродкаў

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The casino responded:
Hello!

Unfortunately, a review of your account blocking did not produce a positive result.

During the investigation we identified suspicious actions which, taken together, indicate collusion with the aim of bypassing Pokerdom’s rules and terms:
– You had 2 game sessions with the same opponent
– You deliberately entered the game lobby to sit specifically at that opponent’s table
– Your game sessions with this opponent began at the time when they were having withdrawal issues due to a number of violations
– You and the opponent stopped playing when another player sat down with you
– Your opponent went all-in only in situations when they were 100% sure that your hand was weaker
– Your second game session was played 3 weeks later, and only after your opponent made a deposit and won money at the casino

It is important to note that Pokerdom is extremely loyal to its clients, and your opponent was not blocked despite successful attempts to abuse the casino.
They were sent explanations and instructions by email on what to do to successfully withdraw.

They did not use this opportunity and colluded with you with the aim of losing funds in poker and allowing you to withdraw without hindrance.

The list of Pokerdom rules you violated was sent to your registration email in the letter you published in your complaint.

We are very sorry, but in this situation we are forced to deny you and your opponent services and to confiscate the funds based on the following rule clauses:
5.1.13.2. Pokerdom may block and/or permanently close a player’s account at its discretion and without prior notice. If the block was not made for fraudulent actions, without violation of terms and not due to causing damage to Pokerdom.com or any of its users as a result of criminal play, then in that case the funds on the balance are subject to withdrawal to the account specified by the user. Support may clarify the reason for the block, unless that information would violate commercial confidentiality or cause any harm to Pokerdom.com.

5.1.14.1. In the event of violation of poker rules or Pokerdom’s terms and conditions, Pokerdom reserves the right to confiscate all funds from a player’s account and cancel any withdrawals that are pending.

Please do not register a new account at Pokerdom, as it will also be blocked without the possibility of withdrawing funds.

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